Tech Updates India

News and Tech Tips: DTH, Broadband

Sun Direct DTH upgrading STB manually after satellite change

Sun DTH, faced a major problem after the INSTAT transponder failure. They moved to a new satellite METSAT. But they need to do upgrades in STB of the customers for completely switching over to the new satellite.

They have put up the following notice in their website.

Your DTH service equipment needs to be upgraded for uninterrupted service. Sun Direct is sending its technicians to do this for you.

We request you to please co-operate with them to help us provide you better service.

Please note that this service is free of charge.

Thank you for your co-operation
Sun Direct TV Pvt Ltd

One of our readers has posted a link to do the upgrade manually: Sun DTH SAT Change

I have not tried this. It may or may not work!



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  • Coolnarender

    Hi,
    Subsequent to change over to new satellite all sun dth dishes need to be aligned towards new satellite. If facing problems, I can help you to overcome these.
    NARENDER SHARMA (DELHI) 8802711491

  • Coolnarender

    Hi,
    Subsequent to change over to new satellite all sun dth dishes need to be aligned towards new satellite. If facing problems, I can help you to overcome these.
    NARENDER SHARMA (DELHI) 8802711491

  • http://w.w.w.sunDirect.in shivanandan

    hi

    we have contacted many times to the delar but we regret to stat that not yet solved the
    problem , please note

    kindly do the needful to solve the problem.

    thanking you

    • http://rediffmail.com coolnarender

      If it’s possible catch one of Reliance Big TV Dth guy, he’ll be able to solve your problem since both the DTH services are now on same satellite.

      • http://rediffmail.com coolnarender

        Subsequent to change over from Insat to Measat Sun Direct DTH service will not be available for the middle east viewers. Measat (South Asian Beam) is limited to the Indian Sub-continent that covers outside India upto Afghanistan, Pakistan, Srilanka Nepal, Bhutan only. Detailed clarifications can be obtained from queries@sunnetwork.in and shammi@sunnetwork.in

  • G G Nair

    I contacted the local dealer for the upgrading but he refused to do and asked me to contact Helpline. But Helpline does not have facility to register complaint or assistance in the problem

  • rahees

    change to me sate

  • azad

    Hi
    Its been a year since we bought sun direct…………….We have two tv sets and for each tv we have one setupbox. The two setup boxes are connected to one dish antenna………The problems which we are facing is that in one tv if I watch zee tv……….in the next room which has another setupbox connected my cousin is not getting zee tv…………..This problem may look very complicated or silly…………..but we are really suffering like hell………….

    Please let meknow, whether its the problem with the dish or the setupboxes……….

    Thanking You,

    azad

  • http://www.surajkumar.in suraj

    well i did the changing from insat 4 b to measat 3 myself here is the procedure http://www.surajkumar.in/2010/11/setting-up-sundirect-for-measat-3-do-it.html

  • kanchan

    , i was not abel to tune sn9000IR receiver how to add frequency , in coustmer point i have aligned dish antenna and kept my receiver to coustmer kindly inform me how to add frequency to this receiver

  • Nazrul islam

    Now i saudia,i have a sundirect but no good signile,some time working some time not working.what i can do now?My dise hunter 210 c.Pleace ans..me

  • jabbar manzoor

    sir““ i have sun stb model no“`1700/580 but not go to tp eidt plz help how i go eidt tp

  • Purusothaman

    hi this purusothaman

    I successfully changed my sun direct TV to new satellite and new frequency. Now i am getting channels from new satellite.

    Thanks
    9843615050

  • Wakingdath

    hi my sun darcit no cankting to frigancyi guo me infrmiten